We want you to be fully satisfied with every purchase. If something isn’t right, our return process is designed to be simple and free.
Eligibility for Returns
You may initiate a return within 30 calendar days from the date of delivery. To qualify, items must be unused, in the same condition you received them, and in their original packaging. Items with quality defects or damage upon arrival are always accepted. Please note that items that have been opened or used for reasons other than a documented quality issue cannot be accepted.
How to Start a Return
Email us at info@cleansimplleeats.it.com with your order number and a brief description of the reason for the return. If the item arrived damaged or defective, attaching clear photos will help us expedite the process. We will provide you with a prepaid return shipping label.
Return Shipping
We cover all return shipping costs. No restocking fee is ever charged. The return label we supply is free, and you can drop the package off at the designated carrier’s location.
Return Address
All returns must be shipped to:
10518 W Farm Road 156
REPUBLIC, MO 65738
United States
Refund Processing Time
Once your return is received and inspected, we will process your refund within 1–2 business days. A confirmation email will be sent at that time. Please note that it can take an additional 7–10 business days for the refund to appear on your original payment method, depending on your bank or card issuer’s processing times.
Exchanges
For the quickest service, we recommend returning the unwanted item and placing a new order for the replacement. This ensures availability and avoids processing delays.